Terms & Conditions
Energy Leak Audit Service
Monika Dainyte | monikadainyte.com
Last updated: March 2026
1. Provider Information
These Terms & Conditions ("T&Cs") govern the contractual relationship between:
Name: Monika Dainyte (selbständig)
Website: monikadainyte.com
Contact email: hello@monikadainyte.com
Country of residence & applicable law: Germany
(hereinafter: "Provider", "I", "me")
And the person purchasing or booking an Energy Leak Audit session (hereinafter: "Client", "you").
Note on VAT: The Provider operates under the Kleinunternehmerregelung (§ 19 UStG). VAT is not charged. Invoices will state: "Gemäß § 19 UStG wird keine Umsatzsteuer berechnet."
2. Nature of Service
2.1 What the Energy Leak Audit Is
The Energy Leak Audit is a 75-minute online 1:1 diagnostic session designed to help you identify where your energy, focus, and time are being depleted — across work and life — and to prioritise what to change first. The session includes:
A short intake form to be completed at least 24 hours before the session (approx. 5 minutes)
A live 75-minute online video session via Google Meet (or Zoom, as confirmed in your booking details)
A written PDF summary report delivered to your email within 24 hours of the session
2.2 What This Service Is Not
This service is NOT therapy, psychotherapy, medical advice, psychiatric treatment, or mental health treatment. It is not a substitute for professional medical or psychological care. The Provider is a Stress Management Specialist (IHK-certified) and experienced practitioner, not a licensed therapist or physician.
If you are currently experiencing acute mental health difficulties, burnout requiring medical attention, or a mental health crisis, please consult a qualified healthcare professional before booking.
3. Booking & Payment
3.1 Booking Process
Bookings are made via the Calendly booking page linked from monikadainyte.com. The booking page description includes links to these T&Cs and the Privacy Policy. By proceeding with a booking and completing payment, you indicate that you have had the opportunity to read and agree to these T&Cs. If you have any questions before booking, please contact hello@monikadainyte.com.
3.2 Information Collected at Booking
At the time of booking, you will be asked to provide: first name, last name, email address, phone number, city, and job title. Your phone number is collected solely as a backup contact method in the event you cannot be reached by email (e.g. in case of no-show or urgent schedule change). It will not be used for any other purpose.
3.3 Price
The current price for one Energy Leak Audit session is €229 EUR. As the Provider operates under the Kleinunternehmerregelung (§ 19 UStG), no VAT is added to this price. Prices are subject to change for future bookings.
3.4 Payment
Payment is processed securely via Stripe at the time of booking. The Provider does not store payment card details. Payment must be completed in full to confirm the booking.
3.5 Booking Confirmation
You will receive a booking confirmation email from Calendly upon successful payment. A Google Meet link (or Zoom link, where applicable) will be provided in the confirmation email.
4. Cancellation & Rescheduling
4.1 Client Cancellation
Cancellations made more than 48 hours before the session: full refund issued within 5–7 business days.
Cancellations made between 24–48 hours before the session: 50% refund issued.
Cancellations made less than 24 hours before the session: no refund. The session fee is forfeited.
4.2 Rescheduling
You may reschedule up to 24 hours before the session at no charge, subject to availability. Rescheduling within 24 hours of the session is treated as a late cancellation (no refund). Each booking may be rescheduled once only. A second reschedule request will not be accommodated and the original session fee will be forfeited.
4.3 Provider Cancellation
In the unlikely event that the Provider must cancel a session, you will receive a full refund or the option to reschedule at no additional cost. The Provider will give as much notice as possible.
4.4 No-Show
If you do not attend your session without prior notice, no refund will be issued. The Provider may attempt to contact you via email or phone.
5. Intake Form & Session Preparation
You will receive a short intake form (via Google Forms) to complete at least 24 hours before the session. This form collects professional and personal context to allow the Provider to prepare meaningfully for your session. Failure to complete the intake form may affect the depth of the session. No refund is issued for this reason.
6. Delivery of the PDF Report
The written PDF summary report will be delivered to your email address as an attachment within 24 hours of the session. Delivery may be delayed in exceptional circumstances (illness, technical failure), in which case the Provider will communicate proactively. The report is personal to you and may not be redistributed or published without prior written consent from the Provider.
7. Client Responsibilities
You agree to:
Ensure a stable internet connection and a private, undisturbed environment for your session.
Be on time. Sessions begin at the scheduled time. Time lost due to late arrival is not compensated.
Provide honest and accurate information in the intake form and during the session.
Understand that insights from the session are for your own use and implementation — results depend on your own actions.
Not record the session without prior written consent from the Provider.
8. Results Disclaimer
The Energy Leak Audit is an insight-based diagnostic tool. The Provider does not guarantee specific outcomes, performance improvements, health improvements, or career results. Insights and recommendations are based on the information you provide and the Provider’s professional experience. Implementation and results are entirely your responsibility.
9. Intellectual Property
All materials, frameworks, methodologies, templates, and reports created or delivered by the Provider (including the PDF summary report) are the intellectual property of Monika Dainyte. You may use these for your own personal development. You may not reproduce, distribute, resell, or publish any materials without prior written consent from the Provider.
10. Confidentiality
10.1 Provider Confidentiality
The Provider treats the content of your session as confidential and will not share personally identifiable details about your session with third parties, except where required by law.
10.2 Anonymised Research & Knowledge Use
By proceeding with the booking, you consent to the Provider using anonymised, non-identifying information from your session and intake form for professional development, research, and educational purposes. This includes, but is not limited to: developing stress management, resilience, sleep science, and performance frameworks; writing (including a future book or publication); creating podcast episodes, keynote presentations, workshops, and educational content; building AI-based tools or digital products for stress and energy management; and professional or academic research. Data used in this way will never include your name, contact details, photo, or any combination of data points that could reasonably identify you. Contextual data that may be used in anonymised form includes: age range, professional role or title, industry, country, and general patterns described (e.g. "difficulty switching off after work").
If you do not wish your anonymised data to be used in this way, please contact hello@monikadainyte.com before your session. Your refusal will not affect your access to the service or the quality of your session.
11. Testimonials
Approximately 13–14 days after your session, you will receive an optional testimonial form via Tally, triggered automatically by Calendly. Completing this form is entirely voluntary.
The form asks what your feedback may be used for. You choose one of three options:
Share on my website and/or social media — you then select your preferred level of identification (see below)
Keep my feedback private — your response will not be published anywhere
If you consent to publication, you choose how you are identified:
First name + job title + city + LinkedIn photo (most identifying)
Job title + city only (no name, no photo)
Fully anonymous — quote only, no identifying details
Testimonials will only be published in the format you select. You may request removal of a published testimonial at any time by contacting hello@monikadainyte.com; it will be removed within 5 business days.
12. Liability Limitation
To the fullest extent permitted by applicable law, the Provider’s total liability to you for any claim arising from or related to this service shall not exceed the amount you paid for the session.
The Provider is not liable for: indirect or consequential losses; decisions you make based on session insights; actions taken or not taken following the session; or technical failures outside the Provider’s control (e.g. internet outages, platform failures).
13. Governing Law & Disputes
These T&Cs are governed by German law. In case of any dispute, the parties will first attempt to resolve the matter amicably. If unresolved, disputes shall be subject to the jurisdiction of the courts of Germany.
For clients based in the United Kingdom: these T&Cs are also subject to UK consumer protection regulations where applicable. UK clients retain their rights under UK law.
EU Online Dispute Resolution: The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr. The Provider’s email for this purpose is hello@monikadainyte.com. The Provider is not obligated to participate in dispute resolution proceedings before a consumer arbitration board.
14. Changes to These Terms
The Provider reserves the right to update these T&Cs at any time. The version in force at the time of your booking applies to your session. The current version is always available at monikadainyte.com/terms.
15. Contact
For any questions regarding these T&Cs, please contact:
Email: hello@monikadainyte.com
Website: monikadainyte.com